AI Engineer (LLM)

At CallSupport, we’re on a mission to make AI accessible to everyone—no technical skills or coding required. Our platform empowers B2B clients to build sophisticated, tailored AI Voice Agents seamlessly.

We’re now seeking a skilled and passionate AI Engineer to join our dynamic team and lead the product development, research, and technical architecture of our AI-powered platform. This is a hands-on opportunity to shape the future of AI and make a real impact.

Your Responsibilities

• Research, design, and implement new AI-powered features and technical architecture.
• Collaborate with the engineering team to bring those features to life.
• Develop and maintain backend infrastructure to ensure scalability, performance, and reliability.
• Participate in the full software development lifecycle, including analysis, design, implementation, testing, and deployment of AI features.
• Explore and integrate cutting-edge AI technologies, frameworks, and tools to enhance platform capabilities.
• Conduct thorough code reviews, providing constructive feedback to ensure quality and adherence to best practices.
• Stay updated with the latest trends in AI and software development, sharing insights with the team to foster continuous improvement.

You Have

• Experience: A minimum of 5 years as a Python developer with expertise in building scalable, extensible data infrastructure.
• DevOps & MLOps: Proficiency in containerization and DevOps practices, preferably on GCP or AWS.
• API Development: Proven experience in building and maintaining enterprise-grade APIs (e.g., using FastAPI).
• AI Enthusiasm: A deep interest in AI, particularly Large Language Models (LLMs), and a passion for making AI Agents accessible to businesses and developers.
• Builder Mindset: A love for experimenting, tinkering, and building complex systems.